Overnight

Overnight

Overnight


Our dedicated Overnight team is the key to our success!

Spot is looking for experienced Overnight staff to grow with us. If you are passionate about providing the best care for Man’s Best Friend and capable of building client relationships while leading a team of staff, apply right now! We are a leader in pet care hospitality – join us in our mission!

Spot is looking for skilled Overnight staff to join our team.  Our number one priority is the safety and comfort of the dogs in our care and the role of the Overnight staff member is to ensure this goal is achieved every day.  This position requires both a love of animals and a tremendous focus and attention to cleaning detail.  Spot employs Overnight staff for pm shifts ONLY.

As a Spot Overnight, the work you do has a direct impact on each dog’s quality of life. We offer a highly collaborative and inclusive environment that rewards those who perform well. We are committed to helping each employee reach their full potential and building a team that puts pet parents and their dogs first.  We continue to set the standard of excellence for client service and dog care.

Job Description:

The Overnight staff members supervises large groups of dogs’ off-leash in an indoor daycare room during the dogs’ overnight boarding stay. The Overnight is also responsible for a variety of cleaning duties within the location.  Overnight is educated on how to read dog body language and know when problems between dogs may occur, then prevent them from happening in a safe, positive way.  Duties include intensive evening cleaning, which is a critical part of the job. You cannot be squeamish about cleaning dog waste, eradicating loose dog hair, trash removal, floor maintenance, dishes, laundry, etc. This is a very physical position that includes bending, lifting and moving around.  It requires intense focus and alertness throughout the shift.

Performance Metrics:

  • Zero incidents in the day care rooms
  • Cleanliness of facility
  • Client satisfaction as measured through surveys and feedback

Key Responsibilities:

  • Supervising the dogs as part of the Overnight position to ensure their boarding safety and health.
  • Cleaning the location per the location manager instructions
  • Communicating any dog health or safety issues in a prompt fashion to Customer Service Representative staff in the morning
  • Maintaining a clean and sanitary facility for morning staff

Benefits:

Our Overnight Staff enjoy the following benefits

  • Paid on the Job Training
  • Discount on Spot Retail Merchandise
  • Medical, Dental, and Vision Insurance
  • Commuter Benefits Program

Job Requirements

Spot Overnight staff must be able to juggle a variety of responsibilities while balancing competing deadlines in a fast-paced environment. We are seeking candidates who are passionate about the wellbeing of dogs. You must possess a high degree of independent decision-making and problem-solving skills. Qualified candidates should be highly organized and pay close attention to the details that make a difference in the clients’ experience.  Other requirements of the Overnight staff role include:

  • Genuine interest in the well-being and care of dogs
  • Genuine interest in cleaning
  • Comfortable with all breeds and sizes of dogs
  • Strong work ethic with desire to grow and succeed
  • Punctual and reliable
  • Ability to focus on task at hand and not be easily distracted