Groomer

Groomer

Groomer:


Our dedicated Grooming team is the key to our success!

Spot is looking for experienced Groomers to grow with us. If you are passionate about providing the best care for Man’s Best Friend and capable of building client relationships, apply right now! We are a leader in pet care hospitality – join us in our mission!

As a Groomer, the work you do has a direct impact on each dog’s quality of life. We offer a highly collaborative and inclusive environment that rewards those who perform well. We are committed to helping each Groomer reach their full potential and building a team that puts the needs of our clients and their pets first. We set a high standard of excellence for client service and dog care – the safety and comfort of the dogs in our care is our top priority at Spot.

Job Responsibilities:

As a Spot Groomer, you will be responsible for performing a full range of grooming services for clients.  You will be accountable for ensuring that all services are completed in a high quality, consistent and SAFE manner along with ensuring that all client instructions are followed. In addition, you will be responsible for supervising and developing the Bathers in your grooming room and maintaining the grooming room in good working order.

Performance Metrics:

  • Providing high quality grooming services within a designated time frame
  • Client satisfaction based on client retention and surveys
  • Management of grooming equipment, tools, room and bather

Key Responsibilities:

  • Providing high quality grooming services
  • Communicating with clients before and after all services to gain feedback
  • Communicating all issues (i.e. nicks, ticks, etc.) with clients and the Manager on duty
  • Documenting and maintaining notes in our computer system
  • Supervising and developing grooming staff (i.e. Bathers)
  • Maintaining the cleanliness of the grooming room
  • Maintaining the operation of the grooming equipment, inventory and reporting any facility or materials problems immediately
  • Actively promoting Spot’s grooming services and up-selling options to clients based on their specific needs

Benefits:

Our Groomers enjoy the following benefits

  • Discount on Spot Retail Merchandise
  • Medical, Dental, and Vision Insurance
  • Commuter Benefits Program
  • Commission pay structure and Tips

Job Requirements

Spot Groomer must be able to juggle a variety of responsibilities while balancing competing deadlines in a fast-paced environment. We are seeking candidates who are passionate about the wellbeing of dogs. You must possess a high degree of independent decision-making and problem-solving skills. Qualified candidates should be highly organized and pay close attention to the details that make a difference in the clients’ experience.  Other requirements of the Groomer position are:

  • Minimum of 4-6 years’ experience grooming
  • Must be able to cut breed standard hairstyles, possess knowledge of breed profiles and dispositions, skin and hair types
  • Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment
  • Excellent interpersonal and communication (both verbal and written) skills
  • Ability to follow directions and special instructions
  • High degree of independent decision-making and problem-solving capability
  • Ability to supply own equipment other than tables, dryers, cages and shampoos, which will be supplied by Spot
  • Strong attention to detail; excellent time management/organizational skills
  • Ability to lift dogs 50 lbs.
  • Ability to work a varied schedule including days, evenings, weekends and holidays